Frequently Asked Questions

PIN-J.MY is an online platform that facilitates peer-to-peer rentals, allowing individuals to rent items from one another. It provides a convenient and secure way to access a diverse range of items without the commitment of ownership.

PIN-J.MY connects lenders and borrowers through its online platform. Lenders list their items available for rent, while borrowers browse and request the items they need. Once a rental request is accepted, borrowers and lenders can communicate to arrange pick-up or delivery details.

PIN-J.MY currently operates in KLANG VALLEY. We are continually expanding our services to new areas, so stay tuned for updates on availability in your location.

PIN-J.MY provides a lender protection guarantee to cover lenders in case of damage or loss during the rental period. If an item is damaged or goes missing, the lender may be eligible for compensation based on the terms and conditions of the guarantee.

PIN-J.MY encourages users to provide accurate and detailed descriptions of their items. Additionally, the platform incorporates user reviews and ratings to foster a trustworthy community. Before renting, you can check the reviews and communicate with the lender to ensure the item meets your expectations.

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

To become a lender, you need to create an account on PIN-J.MY. Once registered, you can list your items for rent, set rental rates and availability, and manage rental requests through your account dashboard.

PIN-J.MY charges a service fee for each successful rental transaction. The fee helps maintain and improve the platform's functionality and security. The exact fee percentage may vary, and you will be notified of any applicable fees during the rental process.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.